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Testimonials & Reviews

Fusion Electrical
Excellent
5.0
Based on 290 reviews
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Professional, polite and courteous
Very competitive price and appointments were kept (and on time too). Wiring in of new outside light which proved a bit tricky, but was handled competently and with humour. Pleasant experience all round and would definitely use again. Recommended.
Response from the owner: Thank you for the lovely review Pam
Another great job completed today second time using fusion electrical.Electricians were very polite and friendly. Carried out extra work needed same day which was great. Good communication from the office team aswell.Will definitely recommend.
Response from the owner: Thank you Marie
Excellent experience - arrived on time and were really efficient
Response from the owner: Thank you Michelle
Dealing with Fusion was straightforward. The office staff were polite and helpful and did everything they could to get my work completed promptly. The electricians who worked at my house were very friendly and respectful of my property and my needs. Their prices were fair and the billing was really clear. I would definitely recommend Fusion.
Response from the owner: Thank you Janet, i will pass this feedback on to the staff.
We have used Fusion Electrical on a couple of occasions (most recently in October 2024) and their offering is second to none.Expert technicians, fair pricing, prompt and clear communication with knowledgeable and courteous staff.All round pleasure to deal with and highly recommended.
Response from the owner: Thanks for such a lovely review Anthony
Very professional, great communication and good attention to detail when completing the job. Thanks very much
Response from the owner: Thank you Steve.
I’ve used Fusion Electrical many times over the last 3 years and every time they’ve been excellent. All the people that have come round have been really professional and friendly, and the work they’ve carried out has been excellent.
Response from the owner: Thanks for your continued business Oliver
I have used Fusion twice and on both occasions they have been excellent. They sorted a broken underground power supply to my garage about a year ago and today they fitted an external socket in my garden. Communication has been prompt and efficient and the staff I dealt with have been friendly and professional. I highly recommend Fusion.
Response from the owner: Thank you Chris
Fusion Electrical replaced two storage heaters with fully controllable electric radiators and also installed a heated towel rail in my bathroom. Also my water heating system was tested & OK.The Fusion ream arrived promptly and completed the entire job without any fuss, leaving no mess whatsoever and fully explaining the functions and operation of the new equipment.Nothing was too much trouble and I would certainly recommend Fusion Electrical to friends, family, anyone.Definitely a 5 star performance , many thanks.
Response from the owner: Thank you for such a lovely review Mike
Outside light replaced and bedroom wall light pull cord fixed, very pleased with the service. Good communication, efficient and polite.
Response from the owner: Thank you Kerry
Fusion Electrical are a very professional firm and easy to deal with.The electrcian did the jobs well.
Response from the owner: Thank you Peter
Great experience - needed some lighting faults identified and fixed, and Fusion were quick to provide a quotation and schedule the work. The guys who did the job were friendly, tidy and efficient, and sorted the problems.
Response from the owner: Thank you for the lovely review Andrew
Fusion Electricals fitted an extractor fan in my shower room. Had amazing service from start to finish. Friendly people, communicated every step of the way, even letting me know they were running 20 mins late for installation. High quality finish and left the room tidy. I would highly recommend.
Response from the owner: Thank you for such a lovely review Seb.
A small job, but nothing was too much trouble. Professional, efficient and friendly service with great communications throughout. Would 100% recommend and will definitely use this company again, should the need arise. I wish that I got this level of service from every company I use.
Response from the owner: Thank you for your lovely review.
Great job, as always.
Response from the owner: Thank you for your review
Best thing I ever did contacting Fusion, from the young lady I spoke to in the office, the boss who came to look at the job and the lad that carried out the work, all of them first rate.Can’t praise them highly enough. Will definitely recommend to friends and family.Thankyou so much for your efficient service.
Response from the owner: Thank you for such a lovely review, i will pass all feedback on.
Very reliable and efficient service. Can't fault them in any way.
Response from the owner: Thank you
High quality work, friendly and reliable and utterly trustworthy - everything will be done to a very high standard. Used several times at a couple of properties now. Couldn’t recommend higher.
Response from the owner: Thank you for your review and continued business David, we hope to work with you again soon.
Superb service. They gave a detailed quote following the initial visit, including a range of options we had asked about. Flexible in terms of booking in the day for the work. The electrician was friendly and polite, did a very neat job and left the space clean and tidy. Would highly recommend.
Response from the owner: Thank you for your lovely review Oliver.
Guys were efficient, courteous and did a very neat job, leaving no mess(!) Not the first time I've used Fusion and the standard has remained incredibly high, thank you!!
Response from the owner: Thank you for your lovely review Moira.
Outstanding service. Front office razor sharp, with prompt call-backs, Email confirmation of visit timings, a check-in a couple of days in advance and again on the day. Really reassuring. The electrician was spot on time, really friendly, whipped off his shoes on entry and performed the job to standard, no problems at all. Highly recommended. They're now on my mobile under Electrician.
Response from the owner: Thanks for such a lovely review Phil, look forward to working with you again soon 🙂
Excellent prompt service - installing new sockets. Electrician made sure that Eve was left clean and tidy. Thank you
Response from the owner: Thank you Mary
Used Fusion for years on jobs large and small, fantastic every time, polite and clean workers but above all else their work is always correct
Response from the owner: Thank you for your continued business Brenda
Great service and well priced! Changed some light fittings, light switches and plug sockets at short notice and even went above and beyond to do a revisit the following day to change another part which I hadn’t even asked them to quote for. Both electricians who attended were clean and tidy and completed the work to a high standard. I would definitely recommend and will use again next time I need electrical work completing.
Great service and well priced! Changed some light fittings, light switches and plug sockets at short notice and even went above and beyond to do a revisit the following day to change another part which I hadn’t even asked them to quote for. Both electricians who attended were clean and tidy and completed the work to a high standard. I would definitely recommend and will use again next time I need electrical work completing.
Response from the owner: Thank you for such a lovely review Emma. Look forward to working with you again soon.
Used Fusion Electrical for the second time in the past 2 years and found the company very professional and efficient with friendly staff and good communication throughout the job. Highly recommended!
Response from the owner: Thank you Colin
Dean did amazing job fitting ceiling light,extra socket and replacing a cracked socket,really top bloke👍
Response from the owner: Thank you Stephen, I have passed this feedback over to Dean.
I have used Fusion on several occasions and most recently to install some lights into our new house. They are always a pleasure to deal with from the quote through to completion, very professional and friendly. The work is always done to a great standard.
Excellent service. Initial visit and quote were completed really quickly, and they were patient when I took a while to confirm when I wanted the job booking. The job was done quickly and efficiently with minimal disruption and we are really pleased with our security lights. It’s clear the team are passionate about what they do and this shows in the standard of workmanship. Would definitely recommend!
Response from the owner: Thank you for such a lovely review Lara
I have used Fusion Electrical several times, most recently for a very minor issue (a flickering light). In spite of it being such a small job, they attended promptly and dealt with it in the usual professional and friendly manner. Highly recommended.
Response from the owner: Thank you for your review and continued business Martin.
I needed a new plug socket installing in my bedroom. They came out to quote the job, arrived early, took their shoes off, were very professional. The quote was better than i expected. On the day of the job they turned up early, talked me through what they were going to do, i left them to it and the job was completed without any issues. Couldn't have asked for a better service. Top work lads! I'll definitely use them again.
Response from the owner: Thank you for your lovely review Peter, hope to work with you again soon.
Have used Fusion previously. They did some small jobs for us on this visit. They turned up promptly to give us an estimate for the work. Were flexible and accommodating when agreeing a date for the work to be done, this helped us greatly. Turned up on time on the day and did a good job. Probably not the cheapest but reliable providers of good quality components and overall service. Will use them again.
Response from the owner: Thank you for your review and continued business Richard.
Highly professional, efficient and friendly service from the whole Fusion Team. Special mention to Vicky making our booking, Tom visiting and writing the job spec and quote, then Dean and Alfie doing the work. Thank you Team Fusion - No hesitation recommending to others.
Response from the owner: Thank you for your lovely review Tony, i have passed the feedback on.
Thrilled with the work carried out. Brief followed correctly, polite and friendly on arrival. The guys left the office immaculate and zero damage to walls so no touching up required. All in all a smooth and easy process from the quote to the job being completed :)We will definitely be using your company again for any future work we may need.
Response from the owner: Thank you for your lovely review Sian.
Just started to use the company and so far very impressed. Engineers turn up at times state by the office, paperwork is timely and communication is excellent. James is very professional and technical accordingly to my Estates Manager and we are looking forward to working with them in the long term
Response from the owner: Thank you for your lovely review Gemma, we love working closely with Hewer 🙂
Excellent work by Fusion. Dean has been in twice for 3 different jobs and he was on time on both occasions. He was very polite, answering any questions I had and giving suggestions. No mess left behind. Will not hesitate to use again.
Response from the owner: Thank you for your lovely review Deepa
Fusion have just completed a full house renovation with a full rewire including Control4 automation and lots of brilliant feature lighting such as low level stair lights, floor spot lights, hidden LED mood lighting and flush fitting LED ceiling rectangles. The entire team from the directors (Tom and James), office team to the fitters (especially Dean) and trainees have been thorough, professional, neat and most importantly friendly and approachable. They found a solution to every request, of which there were many!
I used Fusion Electrical for a job involving removal of old storage heaters and replacement modern electrical heaters.Throughout the process, I have found all members of staff to be super helpful and friendly. From arranging a home visit for the quote, to booking in the job and then carrying out the job itself - it was really easy. There was a wait between receiving the quote and booking the job in due to a delay with my management co providing approval, but they were friendly throughout and very patient - and also honoured the original quote despite the delay.On the day of the job itself they were fantastic and such pleasant guys to deal with. Living in the city centre, parking isn’t easy and (unlike other work/trades people I have had out) did not complain, just got on with it. My flat is a duplex and they did the work a floor at a time, meaning I was able to work from the other floor. I barely even noticed they were there. They did the work diligently and quickly and before I knew it, the work was done and they were on their way.I’m so pleased with the end result - I have modern, attractive looking heaters that really make a difference in my flat.I would highly recommend using Fusion - high quality workmanship and top customer service. What more could you want!
Response from the owner: Thank you for your lovely review Katie
I tried Fusion after a number of other electricians failed to respond to voicemails and texts. The phone was answered right away and an appointment made. The appointment was kept, punctually and the operatives were polite and tidied up after themselves. The job was more complicated than first thought, necessitating another appointment, which was also kept punctually. Communication was good at all times and the job was done well. After dealing with tradesmen who either don't get back to you or fail to turn up when they say they will, Fusion are a breath of fresh air.
Response from the owner: Thank you for your lovely review Jen
Fusion Electrical provided an excellent service, replacing 3 wall light fittings in our lounge. They were prompt, efficient, friendly and cleared away all the mess afterwards. They did an excellent job and we will certainly use them again. Thanks guys.
Response from the owner: Thank you for your lovely review Joan
Very professional team - always use them for our house.
Response from the owner: Thank you for your lovely review Paul
Dean and Harrison were extremely professional and did a fantastic job replacing an electrical panel. Everyone at Fusion has been very helpful when I have spoken to them. There are probably slightly cheaper quotes available elsewhere but I wanted to know that the work would be done properly and I'll be sticking with Fusion going forward.
Response from the owner: Thank you for your lovely review Richard
It was brilliant. It was booked in and carried out on the day they said they would. Miles was very professional and did such a good job. We would recommend Fusion Electrical to anyone. Payment was easy with a number of options. I would not hesitate to contact Fusion Electrical again, or, to recommend them to family and friends. Thank you so much.
Response from the owner: Thank you for your lovely review Sue
Great service thank you
Response from the owner: Thank you for your lovely review.
The work is perfect, really really happy! Really professional and friendly and cleaned up perfectly after the work. Would use again!
Response from the owner: Thank you for your lovely review Lauren.
Very professional and friendly. We got a quote for several jobs and they were happy for us to have them done one at a time to spread the cost. They sent an invoice with all the costs broken down which was also really helpful. Would definitely use again.
Response from the owner: Thank you for your lovely review Jo
Second time we have used this service, very happy with their work and professionalism, will definitely use again. Thanks Fusion you did a good job!
Response from the owner: Thank you for your lovely review Jane
The best electricians around, professional, friendly and reliable.
Response from the owner: Thank you for your lovely review Mark
Lewis attended our property to find a fault on our electrics circuit.He was professional, friendly and kept us informed about everything he did.He fixed the fault and left the room clean and tidy afterwards.Lewis is an excellent representative of Fusion Electrics, and we will definitely consider Fusion for any future work.
Response from the owner: Thank you for your lovely review Matt
Very professional company from start to finish, good communication from HQ and also Dean who quoted the work required and executed the completion of it alongside his apprentice,very polite, helpful and organised.
Response from the owner: Thank you for your lovely review Michael
Thanks for another great job Fusion. Really appreciate you sorting so efficiently.
Response from the owner: Thank you for your lovely review Amy
Excellent straightforward and reliable company. Very happy with the work done.Would use them for any electrical work.
Response from the owner: Thank you for your lovely review.
Just want to thank Fusion Electrical for coming out at very short notice to do our PAT testing in our workplace. Very professional. Thanks
First class service. Quote obtained same day.
Excellent service, from everyone
Dean was professional and knowledgable and even showed me how to use the oven he installed.
I wouldn’t hesitate to recommend Fusion. These guys should be everyone’s go to electricians. A super friendly knowledgeable team. Hands down the most professional & efficient. Thanks for all your help guys!
Work was completed about a month ago, I've been so busy but I really wanted to share this review.
I am so pleased with the work completed by Fusion. They visited for a quote and a few weeks later, we booked in the work once we had moved in.
We had plug sockets fixed and moved. Work was tidy, exactly what we wanted and great cost.
All communication was promptly replied to by Jan and I have already recommended Fusion and would definitely use them again.
I would highly recommend Fusion. They were really helpful, knowledgeable and quick to respond to any queries. Rick, who completed the work, did a great job. I will definitely be using them again!
Would like to say a massive thanks to Fusion Electrical. Super quick response to a gentleman who’s electric had blown today. From phone call to Rick being at the gentleman’s house 15 minutes. Absolutely superb. Many many thanks to you all. Well done 👏 👏
Would like to thank fusion electrical for a top job they we’re fantastic from start to finish great set of guys thanks
Fantastic company. Efficient and do a great job. Would highly recommend.
I’ve used Fusion Electrical on three separate occasions to wire up sockets, lights and install network cabling in very large houses. They have always been professional and given an excellent service. Highly recommended 👍🏻
Used for some work in my kitchen. From quote to completion the team worked hard and were well informed and helpful. Definitely would use again.
I had Fushion complete some electric work done in the kitchen (that I was having a nightmare with) and I cannot recommend these guys enough. From the quoting to the work being completed I felt everyone I spoke to has the same professionalism and were extremely polite. The communication and organisation was brilliant. Frankie who did the work was extremely polite and hardworking and explained exactly what he was doing and explained my options rather than just doing what he wanted. I would highly recommend and definitely use again
Amazing dropped ceiling LED with Phillips Hue spots to create a mood scene. Complete with hidden sockets for the TV and surround sound system. Fantastic work as always, they also upgrade my all electric underfloor heating and hot water system to a Heatmiser WiFi controlled system, plus lots more. Will be bringing these guys back for every phase of a complete 2 bed apartment refit and upgrade!
Transform replacement. Excellent service. Clear estimate. Easy to get an appointment. Peter was quick, COVID-safe, very pleasant and respected our house. We’ve used them before and will certainly use them again.
I would highly recommend Fusion. The work was arranged and completed in a very professional manner

Excellent Job
Needing urgent work doing, before new kitchen fitted; Fusion came to the rescue with a quote and first fix within the week. Team were professional, tidy, and very personable. Would highly recommend.
We would highly recommend Fusion Electrical!
Very impressed with their work, down from design, quotation to completion!
Excellent service and very professional.
So happy with it all!!
I think this is a fantastic company! After my electrician moved away I looked for another one and found this gem of a company. They have done two (relatively small) jobs for me and I’ve been impressed by their communication from start to finish; reliability and care for my property. Each time turning up with boot covers or removing shoes, masks etc. Will definitely use again. Thanks. 😊
Very professional service and very good customer care. Would definitely recomend.
Very prompt response to my request, the guys that fitted my new light were both very polite and left my kitchen clean and tidy. Would 100% recommend 😀
Great job done by Fusion to find a fault with some sockets. Talked me through all the options and tried to find the best one to save disturbing my carpets or plastered wall. Happy with the work and all contact very professional. Would use again and recommend
Excellent service. Very professional.
We've used Fusion for many years now. The team do a great job, they are punctual, offer fair prices and are very reliable. Highly recommend.
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